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Are you aware that your company may be losing millions or tens of millions of dollars per year because of insufficient software asset management (SAM) and audits by SAP?

Unlicensed indirect user access and consumption, if addressed proactively and effectively, need not be costly or painful. On the other hand, if compliance issues are identified as part of an audit, it could generate a significant financial burden and create an opportunity for SAP to evaluate and interpret your data before you do. Settlement demands are likely to include full list pricing and retroactive penalties. 

Unlicensed indirect user access and consumption, if addressed proactively and effectively, need not be costly or painful. On the other hand, if compliance issues are identified as part of an audit, it could generate a significant financial burden and create an opportunity for SAP to evaluate and interpret your data before you do. Settlement demands are likely to include full list pricing and retroactive penalties.

Many customers are worried about potential costs and are unclear about what constitutes unlicensed indirect usage as defined by SAP. It is understandable that your company and others may be reluctant to approach SAP to determine the associated costs.

It makes good business sense for you to take steps proactively to complete an assessment of what is covered under your current licensing, identify any gaps associated with indirect usage, and then explore ways to reduce costs and complexity now and in the future, which could result in a decision to convert to a different licensing model via SAP’s Digital Access Adoption Program (DAAP). 

Below are frequently asked questions about Indirect Access and DAAP.

This is a living document so if you have any questions on Indirect Access or DAAP please send it to and we will add it to this document. You can also schedule a free consultation with Clarify () to explore next steps for your company to minimize the financial risk around your Indirect Access.

If you are currently considering a conversation to DAAP, but are not sure if that is the best solution, Clarify’s recommendation is to do a baseline assessment of your current deployment and compare pricing for your current and future usage under the indirect user (legacy) model and under DAAP.  If converting is an important strategic decision, and costs are higher, it may be possible for you to help cover the costs of conversion by right-sizing your SAP software, including identifying shelfware that could be exchanged for document packages or eliminating unnecessary maintenance; and finding ways to optimize systems and processes to reduce current and future document generation.

Unlicensed indirect user access and consumption, if addressed proactively and effectively, need not be costly or painful. On the other hand, if compliance issues are identified as part of an audit, it could generate a significant financial burden and create an opportunity for SAP to evaluate and interpret your data before you do. Settlement demands are likely to include full list pricing and retroactive penalties. 

Are you aware that your company may be losing millions or tens of millions of dollars per year because of insufficient software asset management (SAM) and audits by SAP?